Shipping policy
Processing Time All orders are processed within 1–2 business days before dispatch. Orders placed on weekends or public holidays will begin processing the next business day.
Delivery Times We ship all orders via standard international shipping, with an estimated delivery time of 6–10 business days from the date of dispatch.
Order Timeline
-
Processing: 1–2 business days
-
Delivery: 6–10 business days
-
Total estimated time: 7–12 business days from order placement to delivery
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your parcel's journey.
Delays While we aim to meet the estimated delivery times above, please note that international delivery times are estimates and not guaranteed. Delays may occasionally occur due to high demand, customs clearance, weather conditions, or other circumstances beyond our control.
Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.
Missing or Lost Parcels If your order hasn't arrived within the estimated delivery window, please contact us at toothyrexstore@outlook.com so we can investigate the status with our shipping partners on your behalf.